1. Introduction
Welcome to Chatty Champs. We are committed to protecting your and your child’s privacy. This policy explains how we collect, use, and protect personal data in compliance with the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and other applicable laws.
By using our website and services, you consent to the terms of this privacy policy. If you do not agree, please discontinue use of our services.
2. Who We Are
Chatty Champs is an online language learning centre for children. We provide educational services tailored to young learners, including live online lessons and interactive learning materials.
3. What Data We Collect
We collect the following personal data:
For Children (Under 18)
- Basic Information: First name (or nickname), age, language level
- Lesson Interactions: Participation records, progress reports, homework submissions
- Technical Data: IP address, browser type (for security and troubleshooting)
For Parents & Guardians
- Contact Information: Name, email address, phone number
- Payment Details: If applicable, securely processed via third-party providers
- Consent Records: Signed agreements for child participation and data processing
4. How We Use Personal Data
We process personal data for the following purposes:
- Providing Language Lessons: Scheduling, delivering, and tracking learning progress
- Parental Communication: Updates on child’s progress, lesson reminders
- Security & Compliance: Preventing unauthorized access, ensuring child safety online
- Marketing (With Consent): Sending newsletters and special offers to parents only
5. Parental Consent & Child Data Protection
- We do not collect personal data directly from children without parental involvement.
- Parents/guardians must register their child and provide explicit consent before lessons commence.
- Children under 13 years old require verified parental consent for any data processing.
- We do not share, sell, or use child data for advertising purposes.
6. Data Storage & Security
- Data is stored securely on encrypted servers within the UK/EU.
- We implement strict access controls to protect child data.
- Lesson recordings (if applicable) are stored for training and safeguarding and deleted after ten years.
7. Sharing Data with Third Parties
We never sell personal data. However, we may share data with:
- Trusted Third-Party Service Providers (e.g., payment processors, learning platforms) under strict confidentiality agreements.
- Legal Authorities if required by law to protect child safety.
8. Your Rights Under GDPR
Parents and guardians have the following rights:
- Access & Correction: Request a copy of stored data and correct inaccuracies.
- Withdrawal of Consent: Revoke consent at any time; this may affect service availability.
- Erasure (Right to be Forgotten): Request deletion of personal data unless legally required to retain it.
- Objection & Restriction: Limit or object to certain data uses.
To exercise your rights, contact us at: info@chattychamps.co.uk
9. Cookies & Online Tracking
We use essential cookies for website functionality. Analytics cookies are used only with parental consent. You can manage cookie settings in your browser.
10. Changes to This Policy
We may update this policy periodically. Parents will be notified of significant changes. Continued use of our services after updates indicates acceptance of the revised policy.
11. Contact Information
For any privacy concerns, please contact:
Chatty Champs
Email: info@chattychamps.co.uk
Website: www.chattychamps.co.uk
